How We Work

The team at Air Force H&V stand behind our core principles and fundamentals for success.

Core Competencies

  • Industry Leaders
    Deep practical understanding of the industry from a regulatory, manufacturing and installation perspective
  • Highly Trained
    Highly trained project managers and skilled employees who get the job done right, first time, every time
  • Solution Oriented
    Solution oriented with extensive industry experience to solve unexpected site challenges as they arise
  • Open Minded
    Open minded and actively committed to learning ways of creating value for our clients
  • Problem Resolution
    Always focused on problem resolution and taking appropriate corrective actions versus blame allocation

Installation Fundamentals

  • SAFETY
    Provide a safe working environment for all employees
  • QUALITY
    Deliver product to agreed customer specifications and installation requirements
  • PRODUCTIVITY
    Staff and manage the project to optimize output within program requirements
  • PROGRAM
    Deliver when we say we will
  • HOUSEKEEPING
    Keep the site safe, clean and tidy

Customer Service Fundamentals

  • Accuracy
    Spend adequate time early to really understand the specific needs of the client and site-specific issues
  • Reliability
    Do what we say we are going to do and never miss a delivery date
  • Customer Care
    Build great relationships based on trust, transparency and a collaborative Win -Win approach
  • Service Culture
    Go the extra mile to deliver great projects to exceed the expectations of our clients
  • Technical Assistance
    Provide prompt, accurate and reliable technical information in a user-friendly language